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Frequently Asked Questions

Frequently asked questions

Find all the frequently asked questions about: Products, Shipping and more. Feel free to contact us if you have more questions. We will answer in 1 day.

 

How much do you charge for shipping?

In Lord Steampunk we provide free shipping to over 200 countries around the world* *with some exceptions.

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay – you won’t be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days. Also you have to know that we have a 2-3 day processing.

How long will my order take to arrive?

Depending on your country residence all orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

Sure we do! You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at contact@lordsteampunk.com. Also you can check in real time your tracking order here.

Can I cancel my order in Lord Steampunk store?

You can change or cancel your order within 1 hour after you placed your order in our store. Please contact us at contact@lordsteampunk.com.

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