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You provide the information required to place and manage your order.
This Privacy Policy explains how Lord Steampunk may collect, use and protect personal information when you browse our website, place an order, contact us or otherwise interact with our online store.
The information processed depends on how you use Lord Steampunk. When you place an order or contact us, this may include your name, email address, telephone number, billing or delivery information, order details and the information contained in communications you send to us.
When you browse the website, technical information may also be processed, such as browser or device information, IP-related information, pages visited and information about how the website is used.
We aim to collect and use only information that is reasonably necessary for the relevant purpose.
Personal information may be used to receive and process orders, arrange payment and delivery, provide customer support, respond to enquiries, manage returns or refunds, maintain website security and operate the online store.
Technical and usage information may also help us understand how the website performs, diagnose problems, protect the website and improve the customer experience.
Where required, personal information may also be processed to comply with applicable legal, accounting, security or regulatory obligations.
Completing an online order requires certain information to move through the services involved in checkout, payment, order processing and delivery. Information should only be used or shared to the extent reasonably necessary for those functions and other legitimate purposes described in this Policy.
You provide the information required to place and manage your order.
Payment information is handled through the payment options presented during checkout.
Relevant order and delivery information is used to process and deliver your purchase.
Lord Steampunk offers the payment options displayed during checkout. Payment transactions may involve payment service providers that process the information necessary to authorize and complete a transaction.
We do not need to publish or expose your full payment-card information in order to manage your Lord Steampunk order. Payment providers may process payment information under their own security, privacy and regulatory requirements.
For customer-facing information about the payment options available through our store, visit Payment Methods.
Operating an ecommerce website can require carefully limited access to information by service providers that support functions such as payments, order processing, delivery, website hosting, security, analytics, communications or technical operation.
Where information is shared for these purposes, it should be limited to what is reasonably necessary for the relevant service. Service providers may also have their own legal and privacy obligations regarding information they process.
Information may also be disclosed where reasonably necessary to comply with applicable law, enforce legal rights, prevent fraud or misuse, or protect the security of customers, the website or other parties.
Lord Steampunk may use cookies or similar technologies required for website functionality and may use additional technologies for areas such as preferences, security, performance, analytics or other website features.
Some cookies may be necessary for functions such as maintaining a shopping session or enabling parts of the website to operate correctly. Other technologies may depend on the services and consent choices available on the website.
Your browser may also provide controls for managing or deleting cookies. Disabling certain technologies can affect how some website functions operate.
If you contact Lord Steampunk, we may use the information you provide to respond to your enquiry and maintain relevant customer-service records.
Order-related communications may be sent when necessary to provide information about a purchase, payment, delivery, return or customer-support request.
Where promotional email communications are offered, applicable consent and unsubscribe mechanisms should be respected. Marketing preferences do not prevent necessary transactional or service-related communications concerning an order.
Personal information should not be kept for longer than reasonably necessary for the purposes for which it is being processed, taking into account operational, accounting, dispute-resolution, fraud-prevention and applicable legal requirements.
Different categories of information may therefore be retained for different periods depending on their purpose and the obligations that apply.
Reasonable technical and organizational measures should be used to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
No internet service or method of electronic storage can guarantee absolute security. We therefore work to maintain appropriate safeguards while recognizing that no online system can eliminate every possible risk.
Depending on where you live and the law that applies, you may have rights concerning personal information associated with you. These can include rights to request access, correction or deletion of information, object to or restrict certain processing, withdraw consent where processing relies on consent, or request other information about how your data is handled.
These rights are not necessarily absolute and may be subject to legal exceptions or requirements. We may need sufficient information to identify you and understand a request before responding.
To make a privacy-related request, please use our Contact Us page and clearly explain the nature of your request.
An online store can rely on technology and service infrastructure operating across different countries. As a result, personal information may in some circumstances be processed in a country different from the one in which a customer is located.
Where applicable data-protection law requires safeguards for an international transfer or processing arrangement, the relevant legal requirements should be respected.
Lord Steampunk is an online retail store intended for customers capable of entering into purchases in accordance with applicable law. We do not knowingly seek to collect children’s personal information for purposes unrelated to operating the store.
If you believe personal information relating to a child has been provided inappropriately, please contact us so the situation can be reviewed.
We may update this Privacy Policy when reasonably necessary to reflect changes to the website, services, technology, operational practices or applicable requirements.
The current version will be published on this page. We encourage customers to review the Policy periodically when they want to understand how information is being handled.
This can include contact, delivery, order and communication information as well as technical information generated when the website is used.
Delivery information is required to process and arrange delivery of an order and to assist with relevant order-support issues.
Payments are completed through the payment options presented during checkout and may involve payment service providers responsible for processing transaction information.
Relevant information may be provided to services necessary to operate functions such as payments, order processing, delivery, hosting, security or other website operations.
Yes. Depending on applicable law, you may have privacy rights concerning your information. Contact us with sufficient details about your request.
Use our Contact Us page and state that your enquiry concerns privacy or personal information so that the request can be reviewed appropriately.
If you have a privacy question or want to make a request concerning personal information associated with you, contact Lord Steampunk and provide enough information for us to understand your request.
